Nov 14 2016
On the Importance of Establishing a Mindset and Culture for the Department
A mindset identifies our attitudes towards how we perceive the world and the situations that we encounter within it. Indeed, a mindset defines the culture of a community and can often foreign to outsiders or new members. For instance, take the example of the difference between a western mindset and an eastern mindset. A western mindset emphasizes the individual while the eastern mindset emphasizes the group. This is best illustrated by the opening ceremonies of the 2008 Summer Olympic games when it was reported that while it appeared that a beautiful young girl was singing the song “Ode to the motherland” that she was merely lip-syncing to the voice of another girl that was off stage [1]. While many in the Western world were appalled at this practice, claiming that it was demeaning to both girls, others in the Eastern world claimed that the song was performed in this way for the good of the nation. The differing mindsets defined the interpretation of the performance of the song just as our mindset defines our interpretation of how we approach social situations within interpersonal, small group, and large group interactions. In relativist terms, the appropriateness of the lip-syncing practice was culturally determined.
Academic departments are constantly faced with micro and macro clashes between culture that are rooted in the mindset by which the members of the community have either learned via observation and socialization, or have brought into the environment by way of their own external experiences and expectations. According to Seidman, a characteristic that distinguishes the nature of an organizational culture is communication – specifically, how information is created, communicated, and used [2]. Unfortunately, very rarely do we ever formalize the ways in which we create, communicate, and use that information. Instead, we expect that faculty, staff, and students will learn the norms through interactions with others – first as novices but eventually as full members of the community.
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